Right of withdrawal

A. Cancellation Policy

Introduction

Consumers have a right of withdrawal under the following conditions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:

Right of withdrawal

Unless the parties have agreed otherwise, the right of withdrawal does not apply to the following contracts: - Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs, - Contracts for the delivery of goods that are liable to spoil quickly or whose expiration date would be quickly exceeded, - Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been broken after delivery, - Contracts for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery.

Consequences of the revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.

You must return or hand over the goods to us without delay and, in any event, no later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period expires.

You are responsible for the direct costs of returning the goods.

You are only liable for any loss in value of the goods if such loss is attributable to handling of the goods that goes beyond what is necessary to ascertain their nature, characteristics, and functioning.

B. Cancellation Form

If you wish to cancel the contract, please fill out this form and return it.

To

Doderm GmbH
Universitätsstraße 3
56070 Koblenz
Germany

Email: support@holiko.online

I/we (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) / the provision of the following service (*)

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Ordered on (*) ____________ / Received on (*) __________________

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Name of the consumer(s)

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Consumer(s)' address

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Signature of the consumer(s) (only for paper notifications)

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Date

(*) Delete as appropriate